Human–AI Interaction

I evaluate and improve AI chat experiences.

Assess your AI chat

Free · 15-minute scorecard

My services

I find what makes your AI chat hard to use—and show you how to improve it.

Choose the level of support you need.

Free · self-serve

AI Conversation Experience Scorecard

Check one AI conversation task in about 15 minutes with a practical, research-informed framework.

Best for
Teams making a first internal assessment.
Includes
One task run, 24 criteria, a concise result, and prioritized next steps.
Assess your AI chat

Professional

Expert Review

An independent review of a live or staged AI conversation.

Best for
Teams that need an independent diagnosis.
Includes
Evidence-backed findings, clear priorities, and practical recommendations.
Contact me

Professional + research

Review + User Testing

Combine the expert review with moderated sessions with relevant users.

Best for
Teams that need evidence from user behaviour.
Includes
The Expert Review plus moderated usability sessions.
Contact me

Working on a conversationpeople need to rely on?

I’ve spent 15 years turning user research into product decisions and building digital products—as a UX researcher, product builder, and co-founder of a product design studio.

Contact me
8-bit portrait of Mat Ojdowski
QUEST ACCEPTED.